To minimise contact and to help prevent the spread of the virus, we now ask that gates/doors are unlocked and open in readiness for our visit, then like many other services eg. window cleaner, gardener, we will get straight to work.
During our visit:
While we are on the property working it is imperative that you stay indoors. If you need to speak to the technician, ask questions etc this can be done by telephone or email. We will be unable to carry out work if there are people in the garden.
On completing the treatment:
If we notice anything abnormal with your lawn or have any concerns, we will send the after service email and will email you separately, or make a telephone call, with additional information if necessary. We will do this rather than discuss issues on the doorstep. If you have an email address your after service emails also include links to invoices.