Frequently Asked Questions

You can find answers to the most commonly asked questions below.

Who would benefit from a LawnsOne gift certificate?

Our customers – across the South-East – range from the green-fingered and outright gardening aficionados all the way through to simply the garden-proud looking for a lawn that turns heads.

Ultimately, LawnsOne believe the largest and brightest room of your house deserves a centrepiece to be proud of. So whether your recipient’s garden is looking a bit tired and worn, or you know they’d appreciate the satisfaction of that lush green lawn, year-round, then our gift certificates are perfect for them.

How can the recipient redeem their gift certificate?

Gift certificates can be redeemed either online or via the phone. We have provided a full set of instructions for recipients here which will be shared with them in their confirmation email upon receipt of their gift certificate.

What if the amount I gift isn’t enough to cover the service they would like?

No problem. Our past gift certificate recipients have been very grateful to receive a contribution toward their lawn care. Simply, they are welcome to pay the difference or we will identify a service which best suits their needs and budget.

How will the gift certificate be sent?

You can select a date on which you’d like the recipient to be emailed their gift certificate and redemption code. Equally, you can select ‘Now’ and they will be emailed the gift certificate immediately after you have completed your order. It’s important we are able to send them an email in order to share their unique redemption code.

If you’d prefer to give the gift certificate in person or by post you’ll be able to download a printable version of your chosen design on the thank you page once you’ve placed your order. You can see an example here.

Can I download the gift certificate in order to give it in-person?

Yes, you’ll be able to download the gift certificate on the thank you page once you complete your order. You can see an example here.

You only currently operate in the South-East, do you cover my recipients home?

We cover a large chunk of the South-East including South-East London however, there are postcodes we don’t currently service. You can type in your recipient’s postcode here to see if we service their area.

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